We keep your details private — no exceptions
Whenever our site collects, holds, uses, discloses or otherwise deals with personal information, we comply with Australia’s national privacy laws — primarily the Privacy Act 1988 (as amended) and the Australian Privacy Principles (APPs).
This privacy policy explains what we collect, how we use it, and how we protect your information. It applies to this website and any services offered by us. By visiting and using this site, you agree to this policy.
Cookies + Pixels
A cookie is a small file in your browser that tracks your web activity. Cookies help tailor content to you and improve your experience — but they don’t access your computer or personal data.
- You can disable cookies in your browser settings if you prefer, but this may limit your access to parts of our site.
- We use cookies and pixels (e.g. Google Ads, TikTok, Facebook, Instagram) to:
- Analyse website traffic
- Deliver relevant ads
- Improve website functionality
Why We Collect Personal Information- We collect personal information for reasons like:
- Providing access to our platform and services
- Communicating with you about our offerings
- Sending newsletters or updates
- Managing events, promotions, or enquiries
- Most data is collected directly from you via:
- Website forms or account signups
- Email, phone, or social media contact
- Event participation or online workshops
- You’re not required to provide personal information, but without it, we may not be able to offer some services.
What Counts as Personal Information?
Personal information includes anything that identifies you, such as your:
- Name
- Email address
- Phone number
- Mailing address
How We Use and Disclose Your Information
- We only use your personal information for its intended purpose — for example, to respond to your enquiry or send you updates.
- By submitting your information, you consent to being contacted by us (including via email). You can unsubscribe at any time.
- We will not sell, rent, or trade your personal information.
Sharing Your Info With Trusted ProvidersWe may share your data with trusted service providers who help us:
- Host the website
- Process payments
- Provide marketing and communications
- Fulfil product orders or deliveries
These providers only receive the data they need and are required to keep it confidential.
Some may be based overseas. By using this site, you consent to the possibility of your data being stored or processed outside of Australia.
Automatic Information CollectionOur site may automatically collect data via:
- Cookies
- Server logs
- Single-pixel gifs (web beacons)
This helps us improve your experience and track what content is effective. These technologies do not collect personal information.
Marketing Communications
We may send you updates, surveys, or promotional messages about our services.
You can opt out of marketing emails at any time, but you’ll still receive important transactional communications (like booking confirmations or account-related emails).
Where Your Information Is StoredYour personal data may be stored or processed in Australia or overseas by our team or trusted partners.
We take reasonable steps to ensure your data is protected — even if privacy laws in other countries may differ.
SecurityWe keep your information safe with industry-standard security protocols. Our premises are physically secured and access to our systems is password protected.
Links to Other Websites
This website may contain links to third-party sites. These are provided for convenience only.
We are not responsible for their privacy practices and encourage you to review their privacy policies separately.
Access + Corrections
You may request access to your personal information at any time or ask us to correct any inaccuracies.
If your data has been shared with a third party, we will take reasonable steps to inform them of any updates.
Contacting Us About Privacy
If you have questions about this privacy policy, or if you believe your data has been mishandled, please contact:
📧 hannah@sociallysands.com
We will respond promptly to any concerns.
Policy UpdatesWe may update this Privacy Policy at any time. Changes take effect immediately once published on this site.